Forest Hill Tunnel Bypass to Open in April 2023

While the high street has suffered under lockdown over the last year, underneath the high street the Forest Hill Society embarked on a top-secret project to radically improve the future of Forest Hill town centre.

In April 2020 a small group of local residents started digging the tunnels to enable the South Circular to travel beneath the town centre, providing a pedestrianised surface level shopping, with all the traffic going underground from Dulwich Common to Waldram Park Road.

Three sites were chosen for the secret tunnel entrances to begin the three sections of tunnel; the former site of the Coop - once rumoured to become a hotel - has been turned into the eastern entrance tunnel, the western tunnel entrance has started from the car park of the former Harvester, and a mid-point tunnel had begun from the former Fairlawn nursery site on Waldenshaw Road. Until they are connected, the three separate tunnels have been nicknamed ‘Rod’, ‘Jane’ and ‘Freddy’. The first “break-through” is expected to occur in June this year, when Jane and Freddy will meet for the first time, completing the first half of the project.

 

 

At the Harvester site, volunteers have donned baggy jeans and beanie hats to smuggle out earth and have constructed a skate park as a distraction from the tunnelling.

Lockdown and Covid restrictions presented some difficulties for the mining volunteers, but the use of breathing apparatus and the three separate entrances, has allowed work to continue below ground with up to 18 people at any time while maintaining social distancing. Many of the volunteers are from the Forest Hill library, but the temporary closure of the library has meant that many have had spare time to devote to digging - it turns out library staff make excellent miners - and remarkably quiet. The school closures during lockdown allowed us to make use of child labour, with children as young as four able to enter the smaller tunnels sections before adults.

The entrances were strategically chosen to avoid the need to dig down very far to pass under the hill. The South London Clay is easy to dig through without the need for machinery and will yield important raw materials for the local pottery industry.  In fact, there is now so much clay available that local schools have been drafted in to produce hundreds of vases for families and friends.

The lack of heavy tunnelling equipment has been challenging, particularly the use of small garden appliances borrowed from local allotments. Yet, the hardest part of the project has been keeping it secret until this point, and before it was discovered by the authorities.

In total, the tunnel will run for one mile and will be tall enough for a double-decker bus. Air shafts will bring in air from Sydenham Woods, and exhaust gases will be vented from a chimney at the top of the Horniman Hill. Concerns of how fumes might affect Horniman Heights are expected to blow over, but they are being addressed at the highest levels.

 

Flora Pilo, from the Network for Urban Transport Safety, said in a statement “Digging underneath TfL roads is not recommended and should be left to professionals, but would you be able to help with the Bakerloo Line extension?” 

The Forest Hill Society continue to look for new volunteers to join the digging, if you would be interested in helping, please email us.

* Press release issued by the Forest Hill Society on 1st April 2021. Some of the details in this article may not be valid on any other day of the year.

Forest Hill Society response to the Extension of the ULEZ

To summarise the Forest Hill Society’s response, we would like to see a larger ULEZ, with strong penalties for non-compliance, and as soon as possible. Additionally, we have concerns about impacts on Forest Hill residents from potentially greater numbers of polluting vehicles using the South Circular as a result of your current proposal to exclude this road from the ULEZ. Finally, if the boundary is to be located just inside the South Circular, we think there should be additional consideration given to accessing by car some community facilities which are inside and close to the boundary of the ULEZ.

An additional concern the Society has with regard to the ULEZ is in relation to the siting of enforcement cameras. We expect that TfL will give careful consideration to camera locations to ensure that no camera-free routes inside the South Circular are unintentionally created. Such routes may give rise to rat-running and potentially illegal and dangerous driving, such as going the wrong way along one-way streets. It is important that any scheme will not result in these behaviours.


Below are the detailed responses provided to TfL in their consultation:

1.    Do you support tougher vehicle emissions standards in the London-wide Low Emission Zone so that heavy vehicles must meet the Euro VI emissions standards London-wide?
 Strongly support


2.    Do you support the proposed implementation date of 26 October 2020 for the introduction of tougher standards for heavy vehicles driving in the London-wide Low Emission Zone?
Oppose (should be sooner)


3.    Do you support the proposed daily charges to be paid by owners of heavy vehicles that do not meet the required emissions standards?
 Support

4.    Do you support the principle of expanding the area where ULEZ emissions standards apply to light vehicles beyond central London?
 Support an expansion but area should be larger

Additional comments: The North Circular sits almost 9km from the current congestion charging zone boundary, while the South Circular is less than 6km distant. The result of this is that there are large areas of south London with high annual mean NO2 concentrations not falling within the extended ULEZ. That south London will not receive the same benefits from the ULEZ as north London is considered inequitable.

Recognising the need for action to combat poor air quality, the Society would support a larger ULEZ, extending even to the full extent of Greater London.


5.    We are proposing that the ULEZ emissions standards would apply to the inner London area, roughly up to but not including the North and South Circulars roads. Do you support this proposed boundary?
Strongly oppose

Additional comments: The Society has a number of concerns regarding the siting of the southern boundary of the extended ULEZ just inside the South Circular:

•    The South Circular is the only Air Quality Management Area (AQMA) in the Forest Hill area. We are concerned that following the implementation of the extended ULEZ, this road may become more heavily trafficked, including a larger number of vehicles which do not meet the ULEZ standards. As a result, the levels of pollution suffered by people living close to the South Circular, an area currently failing to meet legal air quality limit values, may increase.
•    In many ways the South Circular is just an arbitrary boundary in the middle of an urban area. Our community would be split with some living within the ULEZ and others outside. Some Forest Hill residents and businesses would therefore have to deal with the ULEZ charges or costs of upgrading their vehicles, while others would not. Rather than face this inequity, we would rather that all residents and businesses face the costs and benefits equally.
•    Streets to the south of the South Circular may face increased parking pressure, as residents and businesses to the north may choose to park their vehicles outside the ULEZ rather than pay the associated charges or upgrade their vehicle. As well as increasing pressure on parking, the traffic associated with these additional polluting vehicles may impact the residents of those streets.

In addition, if the decision is made to extend the ULEZ up to but not including the South Circular, the Society would like to see a greater level of consideration given to exactly where the boundary would be located in relation to certain community facilities. For example, within Forest Hill we have a dialysis unit and a GP practice car park (Jenner Practice) within but close to the currently proposed boundary of the ULEZ. These are marked on your ULEZ map number 57. It is our view that facilities of this nature should, where reasonably practicable due to their proximity to the proposed boundary, remain outside the ULEZ



6.    Do you support the proposed implementation date of 25 October 2021 for the expansion of ULEZ to include light vehicles in inner London?
Oppose (should be sooner)


7.    Do you support the proposed ULEZ daily charge to be paid by non-compliant owners of light vehicles of £12.50?
Neither

Additional comments: Although the Society recognises the need for charges for non-compliant vehicles as part of the ULEZ, we have concerns about how equitable the proposals are. Those able to afford the charges or to upgrade their vehicle, or indeed who have been able to afford a more modern vehicle, will be little impacted, while the lives of less affluent people may be adversely impacted. The Society would prefer to see a system of road user charging adopted as soon as possible. This could be along the lines of the system promoted by the Association for Consultancy and Engineering, which appropriately takes account of the driver’s circumstances as well as the impact of the trip on the environment and congestion.

8.    Do you support bringing forward the end of the sunset period for residents in the Central London Congestion Charging zone from 7 April 2022 to 24 October 2021 so that all residents of inner London, including the Congestion Charging zone, pay the daily charge for non compliant vehicles from 25 October 2021?
 Strongly support


9.    Do you support increasing the penalty charge (PCN) level for non-payment of the ULEZ daily charge by owners of non-compliant light vehicles from £130 to £160?
Strongly support

The Ultra Low Emissions Zone – What Does it mean for Forest Hill?

By Brendan Cuddihy, Transport Committee

Transport for London (TfL) currently has plans in place to implement an ‘Ultra Low Emissions Zone’ (ULEZ) in Central London by 2020. This would require all motorised vehicles entering the current Congestion Charging Zone to meet exhaust emission standards or pay a daily charge.

Following the election of Sadiq Khan as Mayor of London, TfL has been consulting on both bringing forward the ULEZ plans and widening them to cover a much broader area of London. This is in response to growing concern over the effects of air quality on the health of Londoners. Many parts of London — including the South Circular where it passes through Forest Hill, Sydenham Road and the whole northern half of the London Borough of Lewisham — currently fail to meet legal limits for air pollution, most notably nitrogen dioxide and fine particulate matter. The pollutants come from many sources, but the dominant one is motor vehicle engines, especially those which are diesel-fuelled. The legal limits are based on research into the health effects of air pollution, and failing to meet them is causing thousands of premature deaths in London each year.

Last summer TfL completed a consultation on initial ideas for the ULEZ. There were over 15,000 respondents, a significant majority of whom supported greater action on air quality. More recently, TfL has recently concluded a second phase of consultation in order to start the statutory process required to change the initial ULEZ plans. The proposals included:

• Introducing an ‘Emissions Surcharge’ (which is also being referred to as the ‘T-Charge’, where T is for toxic) in October 2017 for older, more polluting vehicles driving into and within Central London. This would cover just the Congestion Charge Zone.
• Bringing forward the introduction of the ULEZ to 2019 instead of 2020.
• Extending the ULEZ from Central London to all of London for heavy goods vehicles, buses and coaches, as early as 2019, but possibly later.
• Extending the ULEZ from Central London to the North and South Circular roads for all vehicles not meeting recent emissions standards as early as 2019, but possibly later.

For residents and businesses in Forest Hill, the impacts could be felt as early as next year if you drive into Central London and have an older vehicle. Those purchasing new vehicles in the foreseeable future, whether for business or personal use, might also be wise to pay heed to the emissions requirements in order to avoid incurring costs associated with the ULEZ. However, most impacts will be felt only when the ULEZ comes into force. If your vehicle doesn’t meet the required standards you will have to pay each day you drive into the area bounded by the North and South Circular roads; those living or having businesses inside this area may also have to pay a daily charge if their vehicle does not meet the required standards — even if it’s not driven each day.

While that may sound onerous, the rationale behind adopting the ULEZ should not be forgotten. The plans will no doubt drive investment in cleaner vehicles across London, both by businesses and private owners, including in areas which are not directly affected. The result of this will be cleaner air for all Londoners and, hopefully, a fall in the number of people whose lives are tragically cut short by air pollution.

 

Above: Concentrations of annual average NO₂ (Source: LAEI 2013)

Below: Proposed boundary of ULEZ on the North/South circular roads

BakerLewisham 2030

It seems that most of our recent newsletters have mentioned the Bakerloo line extension, despite the fact that it won’t actually come to Forest Hill. However, there is little doubt that the Bakerloo extension would mean a lot for South East London, and particularly north Southwark and Lewisham.

At the end of 2015 TfL announced the preferred route would go to Lewisham via two stops on the Old Kent Road and New Cross Gate. At New Cross Gate there would be an interchange with Southern and Overground services to Forest Hill.

In reality this line would make little difference in journey times for Forest Hill commuters, as the interchanges at London Bridge and Canda Water would continue to provide better connections.

TfL have decided that the case for extending beyond Lewisham has not been made successfully, but that should not delay the extension to Lewisham.

The Forest Hill Society believes that although an extension to Hayes remains hard to justify on the existing line through Catford, consideration should be given to an underground extension to Catford or Bell Green, where growth in housing could justify the cost. It would also take some pressure off Lewisham as an interchange station for SouthEastern, Bakerloo, and DLR.

The TfL document also recommended a new station at Camberwell on Thameslink and interchange at Brockley, to the Nunhead to Lewisham line that goes over the station. This is part of a wider plan where TfL will take over much more of the London rail network, just as they have done with Overground. This would happen over many years starting from 2019, as franchises come to an end. Potentially this could result in new stations (Camberwell), more frequent services for commuters (Crofton Park), and many other possibilities.

While we await more details, we will continue to lobby for better services on the existing network - regardless of who runs it.

Improved Access at Honor Oak Park Station

On the 28th August, Transport for London will begin improvement works at Honor Oak Park station.

In order to ease congestion and reduce queuing at busy times, the gateline will be extended and repositioned within the ticket hall, doubling the number of gates. Extra ticket vending machines will also be installed to help reduce waiting time.

These improvements are part of an overall programme of works to increase capacity across the London Overground network, both in stations and onboard trains, with a new 5-car service due to arrive in 2015.

The work is expected to take around three months and the station will remain open throughout the works and services will run as normal, however access to some parts of the station will be restricted at various times throughout the project, to allow work to be carried out to passenger areas.

Later this year, Network Rail will be carrying out further work at the station to install lifts as part of the Department for Transport’s Access for All scheme.

Road Closures for 'several days'

From Transport for London:

I am writing to let you know about travel disruption in the Forest Hill area, while Thames Water carries out emergency repairs on a collapsed sewer. This will start from 21:00 tonight and is expected to last several days.

The A205 London Road will be restricted to one lane in both directions at the junction with Devonshire Road, outside Forest Hill station. There will be no right turn from the A205 London Road into Dartmouth Road. Road users are advised to avoid the area.

Bus routes 176 and 197 will be diverted via Sydenham Hill and Kirkdale and will not serve London Road, Forest Hill station and Dartmouth Road. Customers are advised to use nearby stops in Lordship Lane or Kirkdale.

To check for future updates on the roadworks, please visit http://www.tfl.gov.uk

Station News

There are a number of pieces of news which our rail travelling members will be interested in.

1. The station building has been repaired following the ram raid on the ATMs in June. The hoardings will be removed once the new ATMs have been installed.

2. TfL recently published their ten year business plan. The good news is that the Overground fleet of trains will be extended to 5 cars each by 2016, increasing capacity by 25%. However, this will require selective door opening at some stations (including Canada Water) as the platform is not long enough.

   There will also be two extra trains each hour from Crystal Palace, meaning a total increase in capacity of over 50%, which will be welcome news.

3. London Overground passengers are now able to access a free WiFi service at our local stations under a contract between public WiFi provider, The Cloud, and TfL. Passengers will be allowed 60 minutes of free internet access per day at every London Overground station at no cost to the fare or taxpayer.

   Passengers will have 60 minutes’ free internet access each day at each station through a one-time registration process available at all 56 London Overground-operated stations. WiFi access will be available in the immediate vicinity of stations.

   Steve Murphy, Managing Director of London Overground Rail Operations Limited, said: “Access to the internet is no longer limited solely to home or to the workplace, and people’s expectation is to be able to work and communicate effectively and seamlessly while they’re on the move so we’re delighted to support this initiative which will bring reliable, free WiFi to London Overground’s customers.”

Fuller Oyster Facilities available at local stations

After a year of lobbying, we have just been informed by TfL that passengers can now purchase a Monthly ticket on Oyster directly from the ticket office or Ticket Vending Machines at the London Overground stations on the Sydenham line. No longer will you have to go to London Bridge or a station north of New Cross Gate.

If a passenger requires an Annual season ticket on Oyster however, they can request it from the station but it would have to be collected the following day (or later). TfL apologised if staff have been advising passengers to travel to another station as this is not the case and LOROL has confirmed that the staff have been re-briefed them so this should not happen again.

While not ideal, this is at least progress.

Oyster PAYG Explained

Oyster is now valid on the trains as well as the tube, buses and trams, which is great news. Indeed an additional 500,000 journeys have been made using Oyster Pay as You Go every week on the National Rail network since 2 January. However, there have been a few teething problems, with a lack of Oyster readers at the local stations and some people have been over charged for their train journeys due to problems touching in and out.

At the moment you cannot buy an Oyster card at the station. LOROL (the people who operate Forest Hill station for TfL) are supposed to be upgrading the ticket counter machines by April so that they will be able to sell PAYG Oyster cards and weekly Travelcards on Oyster, but the machines will not be able to register new Oyster cards so you will not be able to buy Monthly or Annual season Travelcards on a new Oyster card. It is unclear whether you will be able to buy a Monthly or Annual Travelcard on a previously registered Oyster Card

In a series of posts, we will explain how things should work (below), how they may go wrong, how to get the cheapest fare and how daily price capping works.

So how should it work?

An Oyster card can hold a maximum of three Travelcards and £90 pay as you go credit on it. You can also add your Disabled Persons, HM Forces, Senior or 16-25 Railcard if you are eligible.

Bus and tram journeys are charged at £1.20 for adults or 60p if you are entitled to the 16+, New Deal or Bus & Tram Discount fare. You are charged when you touch-in on the Oyster reader. The amount deducted and the remaining balance are displayed on the reader when you touch in. There is no need to touch out when using buses or trams. The Bus & Tram Discount scheme is available to help Londoners on Income Support, Employment and Support Allowance and those who have been receiving Jobseeker's Allowance for a minimum of 13 weeks.

When travelling by tube, train or DLR using Oyster PAYG, you need to touch in at the start AND end of your journey. When you touch in, an entry charge is deducted from your Oyster card. This is known as the “maximum fare” which is currently £6 (peak) and £4.30 (off peak) within Zones 1-6. When you touch out at the end of your journey, the correct fare for your journey is calculated
and your PAYG balance is adjusted as appropriate.

You only need sufficient credit on your Oyster card to pay the minimum fare when touching in. In other words, your Oyster PAYG can go overdrawn but it will disable any Travelcard you may have on it until the PAYG balance is back in credit.

If you have a Travelcard on your Oyster, you will want to know how to combine your Oyster with PAYG

Oyster PAYG - What is the cheapest fare?

The Off Peak Day Return which used to be available on the trains has been discontinued with the introduction of Oyster PAYG. You can still buy a paper ticket, and we have tried to work out the various costs for you. There is still some confusion as to what fares will be charged for the East London Line, but at the moment, it looks as though we will be charged TfL rates for stations served by the ELL.

TfL have taken advantage of the flexibility of Oyster to introduce an evening peak period. As a result, the Peak Fare now applies Monday-Friday 0630-0930 and 1600-1900. Off-Peak fares are charged at all other times and on Public Holidays. The fare will be determined by the time the Oyster card is touched in, rather than the time of departure of the train, so be careful when travelling around 0930, 1600 or 1900.

As can be seen from the table below, the cheapest fare currently available is with a Gold Card discount followed by Oyster, with cash fares (Paper tickets) being the most expensive single fare.

Journey	Oyster Peak	Oyster Off-Peak	Paper Single	Gold Card Single	Paper Return	Gold Card Return
Forest Hill – Underground 1-3	£3.70	£3.10	£5.10	£3.50	£8.60	£5.70
Forest Hill – London Bridge	£2.60	£2.00	£3.10	£2.05	£5.30	£3.50
Forest Hill – Victoria	£2.60	£2.00	£3.10	£2.05	£5.30	£3.50
Forest Hill – New Cross Gate	£1.80	£1.50	£2.10	£1.15	£3.70	£1.90
Forest Hill – Honor Oak Park	£1.40	£1.30	£1.70	£1.15	£2.90	£2.90
Forest Hill – Norwood Junction	£1.80	£1.50	£2.10	£1.40	£3.70	£2.45
Forest Hill – West Croydon	£2.20	£1.70	£2.60	£1.70	£4.50	£2.95

If the fares switch to TfL's Zonal system when the East London Line starts operation, then these fares could be reduced by up to £1 (However, fares to Victoria and London Bridge might increase by 10p or 40p, but this is unclear at the moment).

Does Oyster have a One Day Travelcard?

Oyster cards work slightly differently from paper tickets. Instead of buying a One Day Travelcard in advance, with Oyster you simply touch in and out on all your journeys but the amount you are charged each day is capped to the equivalent Travelcard. However, be warned that if you fail to touch out then you will be charged the maximum fare for that journey and it will not count towards your daily cap.

If you only travel on buses and trams between 0430 one day and 0429 the next, then your charges will be capped at £3.90 for adults or £1.95 if you are entitled to the 16+, New Deal or Bus & Tram Discount fare.

When you travel on the tube, trains or DLR, then the daily price cap is the same price as an equivalent One Day Travelcard for adults and 16+. The child fare is capped at half the Adult fare for peak and £1 for off-peak. The current Adult caps are

Zones Covered	Peak	Off Peak
Travelcard 1-3, 1-4	£8.60	£6.30
Travelcard 2-6	£9.00	£5.10
Travelcard 1-6	£14.80	£7.50

Once you reach a cap, you must continue to touch your Oyster card on the card reader on every journey, to ensure you pay the correct fare for the zones you travel through. If you do not, you could be charged a maximum cash fare, a Penalty Fare or you may be prosecuted

However, the cheapest way to travel at the weekend or on Public Holidays is with a Network Railcard. This allows you to buy a Zone 1-6 Travelcard for only £5.00. The railcard itself costs £25 unless you are lucky enough to know someone with an Annual Gold card, in which case it will only cost £1.

Oyster PAYG - When do things go wrong?

There are a number of circumstances when you might not be charged the amount you expected or are used to paying with your old, trusty paper ticket.

• If you don't touch in and out correctly, then you will be charged the "maximum fare" as the initial charge is not adjusted. Since the system only registered one touch, it cannot adjust your fare and you may pay more than you should. Your journey will not count towards your daily price cap as you have broken the rules.

• If your journey takes longer than the maximum time allowed, then you will be charged two "maximum fares"; one when you touch in and the other when you touch out. Your journey will not count towards your daily price cap as you have broken the rules. The maximum journey times are shown below

  
  

  Maximum Journey Time (minutes)	Mon-Fri 04:30-19:00	Mon-Fri from 19:00 and All day Sat	Sunday
  Within Zone 1 or 2	90	100	110
  Within zones 1 - 2 or 2 - 3	90	100	110
  Within 1 zones	70	80	85
  across 2 zones	80	90	100
  across 3 zones	90	100	110
  across 4 zones	100	110	120
  across 5 zones	110	125	135
  across 6 zones	120	132	144
  across 7 zones	130	145	160
  across 8 zones	140	155	170
  across 9 zones	150	165	180

• Some journeys involve you changing station (for example, London Bridge to London Underground or Charing Cross to Embankment). These are known as "Out of Station Interchanges", or OSI, and you are allowed a fixed amount of time to make the change. This can be as little as ten minutes, but is typically longer. For example, when changing between National Rail and the Underground at London Bridge or Charing Cross, you have 20 minutes when transferring from Rail to Underground and 40 minutes when coming home (as you may have to wait for your platform to be announced). A full list can be found on London Reconnections. If you take longer than this, your trip will count as two journeys and it will cost you more.
• If you decide not to travel having touched in, or your train is cancelled and you decide to take a bus instead, then you will be charged a 'Platform Fee' equivalent to the minimum fare (£1.40 at Forest Hill) provided it is between two and 30 minutes since you touched in. If you call the Oyster helpline, they will refund this at their discretion.
• For some journeys, there is more than one route option available. For example, if you're going across London you may have the option of avoiding Zone 1. Pink Oyster Validators (rather than the usual yellow readers) have been installed at 11 stations so that you pay the lower fare. Simply touch your Oyster card on the pink validator to prove you used the cheaper route. The 11 stations are

  Blackhorse road	Kensington (Olympia)	West Brompton
  Gospel Oak	Rayners Lane	Willesden Junction
  Gunnersbury	Richmond
  Highbury & Islington	Stratford	Wimbledon

If you feel that you have been unjustly overcharged, you should allow 48 hours before calling the Oyster helpline on 0845 330 9876 between 8am and 8pm. It is also possible to call TfL during office hours on 020 7222 5600 (ask for Oystercard Ticketing & Refunds)to avoid these charges if your calling plan includes geographic numbers.

Oyster PAYG - Can I combine PAYG with a Travelcard on Oyster?

Yes. If you have a Bus & Tram Pass on Oyster you can use Oyster PAYG for rail journeys or if you have a Travelcard then you can use Oyster PAYG to travel outside the area covered by your Travelcard.

The process is very simple, unless you are travelling from the zones covered by your Travelcard to a National Rail station outside your zones. In this case, you will need to enable something called an Oyster Extension Permit (OEP) before you travel. You do not need an OEP when travelling to a TfL destination. Bizarrely, we believe that this will mean that someone with a Zone 1-4 Travelcard on their Oyster will need to obtain an OEP to travel from Forest Hill to East Croydon, but not for travel to West Croydon (as it is run by TfL). TfL do not like OEPs and have asked the Rail companies to justify the need for them.

Although OEPs are free, you must have at least £1.50 pay as you go balance on your Oyster card to set an OEP. If you travel beyond the zones covered by your Travelcard without an Oyster Extension Permit you may be liable to a penalty fare or prosecution.

In theory, you can get your OEP at any touch-screen ticket machine, Oyster Ticket Stop, Tube or London Overground station ticket office. However, until they sort out our local ticket counters, you will have to obtain your OEP from one of the local Oyster Ticket stops (newsagent) or the Ticket Machines outside the station. We have found that only one of the local Oyster vendors (Forest Hill Supermarket on Dartmouth Road) understands the process.

TfL recommend that you only obtain your OEP just before you need it as having an OEP enabled effectively turns your Oyster card into a PAYG card, but you can actually set an OEP at any time. However, once you have an OEP on your Oyster, you must touch in and out on every journey until you have touched out outside your Travelcard area in order to avoid paying the maximum fare.

If you fail to touch in and out on once you have set your OEP journey, then you will be charged the maximum fare. If this results in your PAYG balance being overdrawn (since it is possible for your Oyster card to go overdrawn when touching in), your Travelcard will be disabled until the PAYG balance is back in credit.

In summary:

• If you have an OEP set on your Oyster card, then you must touch in and out on every journey to avoid being charged the maximum fare. OEPs can be removed or disabled at the Ticket Vending machines.
• When travelling entirely within the area covered by your Travelcard, you do not normally need to touch in and out as you have already paid for your journey. The only exception to this is if you have set an OEP but have not travelled outside your area, in which case you must touch in and out on every journey
• When travelling entirely outside the area covered by your Travelcard you simply need to touch in and out and do not need an OEP. The system knows that this is a PAYG journey and so will deduct the maximum fare when you touch in and credit your balance when you touch out
• When travelling from within the area covered by your Travelcard to a TfL station outside your coverage you simply need to touch in and out and do not need an OEP. All TfL stations are gated and so you have to touch out to get through the gate
• When travelling from within the area covered by your Travelcard to a National Rail station, you must set an OEP on your card before travelling. You must also touch in and out

Letter to South London Press

Below is the text of a letter published in the South London Press from the Forest Hill Society, other local civic societies, and local councillors.

Dear Sir,

We are deeply concerned by the proposed deep cuts to already overcrowded train services run by Southern Railways via Sydenham, Forest Hill, Honor Oak Park, Brockley and New Cross Gate. Passengers are rightly outraged by these cuts and concerned that an already overcrowded and unpleasant commute will turn into a daily nightmare.

We welcome the introduction of the East London Line extension which is due to start in May 2010, but local residents were promised by Transport for London that existing services would not be cut once the East London Line became operational. These promises have been broken. From December all direct evening services to and from Charing Cross will be stopped. From May 2010 Southern intend to cut 1/3 of all main line services during the day and most importantly during the evening rush hours.

Over 11 million people used this train service in the years 2007/8 and Department for Transport figures and Transport for London figures all show that this line has suppressed capacity of up to 40%. In other words, were train services to improve the numbers of people using this line would increase significantly. The argument put forward by rail bosses that passengers will immediately transfer to the East London Line do not stack up. Improved services will create extra demand for all services, not less.

As representatives of Local Residents Groups, Locally elected politicians and as Chair of the London Assembly Transport Committee we have written to the Minister at the Department of Transport requesting an urgent meeting on these issues. The Department of Transport sets the requirements of the Train contracts that train operators have to run. It is the Department of Transport who can resolve this problem. Both TFL and Southern have made it clear that solutions must come from the Government Department. We have asked the Minster to travel on an evening peak time train service with us to see for himself how overcrowded it is. The Department must take responsibility for this issue, engage with local residents, and provide solutions to their concerns.

Kind Regards

Lewisham Councillors:

John Russell; Philip Peake and Alex Feakes - Liberal Democrat Councillors Forest Hill Ward.

Dean Walton; Romayne Phoenix and Darren Johnson - Green Councillors Brockley Ward.

Chris Best, Marion Nisbet and Seamus McDermott - Labour Councillors Sydenham Ward

Susan Wise, John Paschoud, -Labour Councillors Perry Vale Ward

Local Residents Groups:

Richard Hibbert, Chair; Michael Abrahams; Tony Petim - Forest Hill Society

Tim Lund, Chair - Sydenham Society Executive Committee

Malcolm Bacchus- Telegraph Hill Society

London Assembly Members:

Caroline Pidgeon AM - Chair, London Assembly Transport Committee.

TfL Presentation to the Forest Hill Society

Train Services

The East London Line is creeping closer to Forest Hill and changes are already underway. From 20th September, Transport for London will take over the management of the stations on our line including Honor Oak Park and Forest Hill. Already at Forest Hill we are seeing the old footbridge replaced with a new one with lifts to both platforms. But the picture is not all positive.

Most importantly, we are expecting East London Line trains to start running to Forest Hill from June 2010 or possibly a bit earlier. We expect these to comprise four carriages from the start of operations.

But on the railway system every silver lining appears to have a cloud and we have learnt that Southern Railways intends to cut some services from Forest Hill and Honor Oak Park from December this year. This is in spite of intense lobbying by the Forest Hill Society and Sydenham Society over the last two years.

From December 2009, we will no longer have any services to or from Charing Cross. All trains to Forest Hill will start or terminate at London Bridge. Southern claim that their sister company, South Eastern, requires the tracks between Charing Cross and London Bridge for Kent services. But at off-peak evening times there is clearly spare capacity on these lines, just as there is today for our direct services from Charing Cross.

From May next year, Southern is planning to reduce daytime off-peak services to Forest Hill from 6 trains per hour to 4 trains per hour. This is not a disaster as it is relatively recently that these services were increased to 6 per hour, and at off peak they are not entirely full. However, in the last month we have confirmed with Southern that it is not just the off-peak services that will be affected - THEY ARE PLANNING TO CUT PEAK EVENING SERVICES AS WELL. This decrease to 4 trains per hour will hit passengers travelling all day after 9am, right through the evening peak. Frequent users of these evening services will confirm that they are already running at maximum capacity, and the removal of 30% of trains is likely to be a real problem for passengers from London Bridge.

The Forest Hill Society has asked Southern to reconsider these cuts to our services and we have been speaking to politicians to see what can be done before the all important date of May 2010, when we lose 30% of our trains.

Sign the Petition at http://nototraincuts.notlong.com

Honor Oak Road Traffic Lights

We received news today that, following representations made by the Forest Hill Society to Transport for London regarding the junction between Honor Oak Road and London Road, the traffic lights and traffic management system have been adjusted to allow a more responsive green time for Honor Oak Road, allowing more time if needed for this road. Hopefully this should remove the excessive queuing on Honor Oak Road.

They have also adjusted the overall amount of green time given to each set of traffic signals which are linked along the South Circular in Forest Hill. This has been increased allowing the signals in Forest Hill to automatically increase the overall green time in the area when needed.

Hopefully these changes will have a positive effect on traffic coming through Forest Hill. Let us have your feedback on whether these changes have the necessary improvement, especially as we go into September with more traffic on the roads.

Suggestion to improve the Forest Hill and Honor Oak Park railway stations

TfL, via Lewisham council, asked the Forest Hill Society what minor improvements should be made to local stations when they take over in September. Here's our list:

Forest Hill Station

• Improvements to lighting, cleanliness and general condition of the underpass
• CCTV coverage of the underpass and car park
• Better safety announcements for when a train that is not scheduled to stop at the station is passing through (the notice tends to come through a bit late)
• The ticket barrier installation needs looking at as it can become pretty congested during peak times and will get worse as numbers increase with additional trains
• Repainting and improvement in the general condition of the platform lines and shelters
• Relocation of the fast ticket machine closest to the entrance as queuing customers (using the machine and those waiting to be served at the ticket office) can cause a bit of congestion around the entrance to the station
• Reinstatement of toilets - promised as part of the upgrade programme some time ago.

Honor Oak Park Station

• The up platform – to get on the last carriage when its an 8 coach train you need to go on the narrow bit under the bridge. This is really unsafe. Extend the platform or get trains to stop right at the far end. Block the platform at the south end to prevent passengers getting under the bridge.
• Provide cover between the end of the canopy out from the stairs up to the bridge so that all of the back end of the train has a proper covered platform.
• Stairs and bridge to both platforms – there are many examples of rotten wood and uneven steps. The glass was broken sometime ago and never replaced. A major programme is required to bring the steps up to a respectable standard.
• There is very little shelter on the down platform so when it rains/snows people huddle on the steps making it hard to access the platform. More shelter is required near the front of the train.
• If there were ever toilets at Honor Oak Park, they should be reinstated to meet the upgrade pledge.

Not included, are more obvious plans such as the opening of the Perry Vale exit, and longer term plans where additional funding will be required; such as opening a new exit at the Perry Vale car park. We have heard that DfT funding will be made available for a new disabled accessible footbridge, possibly as soon as May 2010.

The barriers go up in Forest Hill

This week has seen the new system of ticket barriers and shut gates at Forest Hill. Passengers at Sydenham have been suffering now for a month from limited access to platform 1 at the station and now Forest Hill has limited access to platform 2. The ticket barriers themselves are not a big problem, although they can lead to congestion getting into the station, the real problem is the 'secondary' gates which, at certain times of day, can be used more than the main entrance/exit.

Southern Rail have listened to some of the concerns of the Forest Hill Society (most notably leaving the Perry Vale exit open after 8pm) but the introduction of these barriers has been done with little consideration of how it affects passengers in the local area.

Mayor Steve Bullock has invited the Managing Directors of Southern Railways and London Rail to Forest Hill station at 5:30pm on Friday 18th July. In his words "...you must be aware of the anger that is being expressed by your fare paying customers who use Forest Hill and Sydenham stations. The installation of barriers is causing delays and inconvenience of a large scale as well as putting those individuals who have mobility problems of any kind in a very difficult position."

Why should commuters have to queue for up to 8 minutes^(*) in the rain to show a damp piece of card to ticket inspectors?
Why should the Perry Vale exit be shut before 3pm but open after 8pm?
Why rush ahead with ticket barriers when there are better solutions?

The Forest Hill Society recommends the following course of action:

1. The Perry Vale gate should be open 24 hours a day, either manned or unmanned. It should not be closed again unless a buzzer is installed for passengers with limited mobility
2. Southern and TfL need to install automatic ticket barriers on the Perry Vale side of the station either at the foot of the stair or at a new entrance at the Perry Vale car park
3. Long term the Perry Vale exit needs to be fully accessible and the easiest way to achieve this is to create a new exit in the car park in Perry Vale, just a few metres from the existing platform
   

If you are around Forest Hill station next Friday at 5:30pm look out for Steve Bullock and possibly some railway officials and tell them what you think of what they have done to Forest Hill station. Recommended train to Forest Hill from London Bridge 17:25 - a service that is always busy and the majority of people are travelling to Forest Hill or Sydenham.

Please post comments regarding the changes at Forest Hill and we can pass them on to Steve Bullock and the rail authorities.

* Reference Sydenham Town Forum

Perry Vale residents locked out of the station

The latest news on increased accessibility for Forest Hill station is that when Oyster readers come into operation, in January 2009, the gate to Perry Vale will be kept shut throughout the day, only opening during evening peaks. During those evening peaks members of staff will be on hand to read every persons' Oyster card with handheld readers (from 3pm until the end of the peak).

This system would create delays for passengers exiting the Perry Vale exit as a member of staff checks every Oyster card. It is questionable whether staff would be willing to stand in the rain, snow, or freezing/boiling temperatures for hours at a time and trains every five minutes. In reality this system is likely to lead to the gates being closed and for passengers to get soaked while the cross the railway twice (over the bridge and then through the underpass).

Southern Railways have started work on implementation by making space for the gates at the ticket hall and then the barriers need to be installed by TfL. But the plans for the southbound platform are as described above.

The Forest Hill Society, along with Councillor Paschoud, are putting pressure on Southern Railways and others involved in the Oyster implementation to avoid shutting the gate. There are two alternatives that we would prefer:

1. Oyster reader available at the Perry Vale exit for pre-pay customers to swipe in and out, similar to the system in place until recently at New Cross Gate. This would allow the exit to remain open as it does today.
   
2. A new exit onto Perry Vale car park providing staffed ticket barriers all day and an accessible entrance to the station on the Perry Vale side of the station.

Further problems will occur at Sydenham and Brockley where the exits on the northbound (Sydenham) and southbound (Brockley) platforms will be remotely operated for disabled passengers only. Of course once these gates are opened there will be nobody to stop other passengers flooding through the gates. Honor Oak Park station should be fairly straightforward as a single set of barriers can be placed in the ticket hall.

We will keep you updated regarding progress on this matter.

Sydenham Society Public Meeting - Minutes from 14th March

Minutes from last week's Sydenham Society public meeting are available on the Sydenham Town website.

The presentation I made about the petition and survey conducted by Forest Hill Society can be downloaded from here. The presentation made by Peter Field from TfL can be downloaded from here but this is a big file (6Mb) so it may take a few minutes.